Privacy Policy – BEXANI LIMITED
Last updated: 12 February 2026
1. About Us
This Privacy Policy applies to all personal data collected and processed by:
BEXANI LIMITED
Registration number: 79819927
Registered office:
12/F, TWO SKY PARC
51 HUNG TO ROAD
KWUN TONG
HONG KONG
Website: www.bexanishop.online
Email: info@bexanishop.online
Phone: +13157586756
BEXANI LIMITED (“we”, “us”, “our”) respects your privacy and processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.
2. What Personal Data We Collect
2.1 Data You Provide to Us
We may collect the following information when you place an order or contact us:
Full name
Billing and shipping address
Email address
Phone number
Order details (products, amounts, transaction dates)
Return information
Customer service communications
2.2 Automatically Collected Data
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and website activity
Cookie data (see Section 9)
2.3 Payment Information
Payments are processed via secure, PCI-DSS compliant European payment providers.
We do not receive or store full credit card or bank details.
We only receive limited payment status information necessary to process your order.
3. Legal Basis for Processing
We process personal data based on the following legal grounds:
Performance of a contract (processing orders, delivery, returns)
Legal obligations (tax and accounting requirements)
Legitimate interests (fraud prevention, website improvement)
Consent (marketing cookies, where applicable)
4. How We Use Your Data
Your data is used for:
Order processing and delivery
Payment handling and fraud prevention
Customer service and returns management
Compliance with legal obligations
Website optimization and security
Responding to inquiries and support requests
We do not sell your personal data to third parties.
5. Data Retention
We retain personal data only as long as necessary:
Order and invoice data: 7 years (legal obligation)
Customer service communications: up to 24 months
Account data (if applicable): until account deletion
Cookie data: see Section 9
6. Sharing of Data with Third Parties
We share personal data only when necessary with:
6.1 Shipping & Fulfilment Partners
Carriers and logistics providers for order delivery.
6.2 Payment Service Providers
Authorized EU-based payment processors (for example Visa, Mastercard, Bancontact, and other supported payment methods).
6.3 IT & Hosting Providers
Website hosting, security monitoring, and analytics services.
6.4 Authorities
Where required by law or regulatory obligation.
All third parties are contractually bound to process data securely and in accordance with GDPR.
7. International Data Transfers
As BEXANI LIMITED is established in Hong Kong, personal data may be processed outside the European Union.
Where personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses (SCCs)
Processing agreements compliant with GDPR
Secure hosting environments
8. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
SSL-encrypted connections
Secure payment environments
Restricted internal access controls
Regular security updates and monitoring
9. Cookies
Our website uses cookies and similar technologies.
9.1 Essential Cookies
Necessary for core website functionality (shopping cart, security, checkout).
9.2 Analytical Cookies
Used to analyze website performance and improve user experience.
9.3 Marketing Cookies
Only placed with your explicit consent where applicable.
You may manage cookie preferences via your browser settings or cookie banner.
10. Your Rights Under GDPR
If you are located in the European Union, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Data portability
Object to processing
Withdraw consent at any time where applicable
Requests can be submitted to:
We respond within 30 days.
11. Children
Our website is not directed at individuals under the age of 16.
We do not knowingly collect personal data from minors.
12. Complaints
If you believe your data is not handled properly, please contact us first.
EU residents have the right to lodge a complaint with their local Data Protection Authority.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
The most current version is always available on our website.