Frequently Asked Questions
Answers to common questions about orders, shipping, returns, payments, and warranty.
Orders & Payments
Unsure about safety or payment options? Here’s how we operate and why our service is trusted across the EU.
Yes. BEXANI LIMITED is an officially authorized dealer for all brands we sell. All products come from official distribution channels.
Every product is delivered new and includes full manufacturer warranty according to EU law.
Payments are one-time only. We accept credit cards and local EU payment methods.
- All packages are fully traceable
- Returns honored within 14 days
- Full manufacturer warranty applies
Shipping, Returns & Support
Here’s everything you need to know about shipping, returns and support.
- 4 working days total across EU
- Free shipping on all orders
Returns are free within 30 days. Contact support for a prepaid return label.
Refunds are processed within 14 days after return approval.
Contact info@bexanishop.online with your order number.
- Email: info@bexanishop.online
- Phone: +13157586756
- Belgium support:+13157586756
Response time within 24 hours.
Email us at info@bexanishop.online or call +13157586756