Company Information
BEXANI LIMITED
Registration Number: 79819927
Registration Date: 16 February 2026
Registered Office:
12/F, TWO SKY PARC
51 HUNG TO ROAD
KWUN TONG
HONG KONG
Email: info@bexanishop.online
Phone: +13157586756
Belgium Support: +13157586756
1. Payment Methods
All payments are one-time payments.
You can pay securely using:
- Credit or debit cards (Visa, Mastercard, Maestro)
- Local EU payment methods (for example Bancontact for Belgian customers)
2. Payment Process
When placing an order, the total amount payable is shown before confirmation.
This includes:
- Product prices (VAT inclusive)
- Shipping costs (all EU deliveries are free)
- Any applicable discounts
Once payment is authorized, you will receive a confirmation email with your order details.
Orders are only confirmed after successful payment.
3. Secure Transactions
All payments are encrypted and processed via PCI-DSS compliant payment providers.
We do not store your full card or bank details on our servers.
4. Billing Information
During checkout, we collect your billing information to process payments and comply with EU tax regulations.
This may include:
- Full Name
- Billing Address
- Email Address
- Phone Number (optional)
5. Invoices & Receipts
After payment, a digital invoice is sent to your email.
This invoice serves as official proof of purchase and complies with applicable EU VAT requirements.
6. Refunds
Refunds are handled according to our Returns & Refund Policy:
- Refunds are issued via the same payment method used
- Refunds are free of additional charges
- Refunds are processed within 14 days after receiving returned items
7. Failed or Declined Payments
If a payment fails, your order will not be confirmed.
Common reasons include:
- Insufficient funds
- Incorrect payment details
- Bank restrictions
If your payment is declined, please try another payment method or contact our support team.
Contact for Billing Questions
Email: info@bexanishop.online
Phone: +13157586756 (EU & International)
Belgium Support: +13157586756
8. Currency & EU Compliance
All EU transactions are billed in EUR (€).
Prices include VAT where applicable.
Our payment processes comply with applicable EU consumer protection laws, GDPR, and PSD2 regulations.